Below are the questions players ask most often about privacy in ArrowFlick, each with a direct answer. Together they form the complete privacy policy for the game.
Who is responsible for this policy?
The development team that publishes ArrowFlick on mobile marketplaces. Wherever this page says "we", it means that team.
Do I have to hand over anything to start playing?
No. There is no sign-up screen, no email prompt, and no social login. The first level opens as soon as the app finishes loading.
Then what does the game actually store?
Only the things needed to make your next session continue where the last one stopped:
- level number reached and levels still ahead
- best result on each level
- counts of any items, lives, or currency you hold
- sound, haptics, and difficulty toggles
- a random identifier generated on first launch, used to tell one installation apart from another
That random identifier is not linked to your phone number, your marketplace account, or your advertising identity, and it disappears when the app is deleted.
What technical details does the app read?
Enough to draw the screen properly and to work out why something failed: hardware model, operating system version, ArrowFlick build number, screen size and density, display language, available memory, and the type of network connection in use.
Does it track where I am?
No. ArrowFlick does not request location permission and receives no GPS reading. Some services we rely on may infer a country from the network address used to reach them, which is a far coarser signal than a location fix.
Does it read my contacts, photos, microphone, or camera?
No. None of those permissions are requested by ArrowFlick. If your operating system ever shows such a prompt while the game is open, decline it and write to us.
What happens when the game crashes?
A diagnostic snapshot is produced: the point in the code where execution stopped, the sequence of calls leading there, the technical details described above, and the time. Engineers read these snapshots to reproduce and fix the fault. Nothing in a snapshot identifies you.
What if I write to support?
Then we receive whatever you send: the contact address you write from, the description of the problem, any screenshot or recording you attach, and the receipt reference if the question concerns a purchase. It is used to answer you and for nothing else.
Why is any of this collected?
For seven reasons, and no others: to save your progress; to hand over purchased items; to diagnose faults; to see which levels stall too many players so the difficulty curve can be tuned; to detect modified clients and score manipulation; to satisfy accounting obligations attached to purchases; and to reply when you contact us.
Is anything shared outside the team?
A limited amount, with suppliers that perform a defined job for us — usage statistics, crash monitoring, advertisement serving, and app distribution. Each supplier receives only the fields its job requires and processes them under its own published policy. Nothing is sold, rented, or handed to data brokers.
Will I see advertisements, and what do they know?
ArrowFlick may show advertisements between rounds or in exchange for a reward. Advertising suppliers may use a device advertising identifier to decide which advertisement to display and to count views. Both iOS and Android let you reset that identifier or switch off personalised advertising in system settings, and ArrowFlick respects the setting you choose there.
How do purchases work?
Through Apple's or Google's payment system, never through a form of ours. Your card details, wallet, and billing address stay with the marketplace. We are told only that a specific product was purchased successfully, which is what lets the item appear in your inventory.
How is stored material protected?
Traffic to our servers uses encrypted transport. Stored records sit behind access controls and are reachable only by staff with a working need. We keep the amount of stored material deliberately small, since data never collected cannot be exposed.
How long is it kept?
Progress stays while the game is installed. Crash snapshots are cleared once the associated defect is closed. Statistical records are kept in aggregated form, where individual installations can no longer be picked out. Purchase records follow the retention period set by tax law. Support threads are closed and cleared after the issue is resolved.
Is the game meant for children?
ArrowFlick is rated for general audiences and is not directed at children under thirteen, and we do not knowingly gather personal information from them. A guardian who believes a child has sent us something should contact support so it can be located and removed.
What rights do I have?
Depending on where you live, you may request a copy of what is held about your installation, ask for a correction, ask for deletion, or object to particular processing. Send the request through official support and quote the installation identifier from the in-game settings screen, since that is the only way to match a request to a record.
Can this policy change?
Yes, when the game, a supplier, or applicable law changes. The current text is always the one published on our official channels, and continuing to play after a change means the revised text applies to you.
How do I reach a person?
Use the official support channels listed for ArrowFlick on its store page and in the game's settings screen.
